General Terms of Sale – Mayo Merle’t
Version as of December 6, 2024
By placing an order on www.mayomerlet.com or purchasing from one of our stores, the Customer acknowledges and agrees without reservation to the present General Terms of Sale ("TOS") and the General Terms of Use ("TOU").
ARTICLE 1. DEFINITIONS
"Company": Mayo Merle’t, a private limited company registered in Israel under No. 323108993.
"Customer": Any natural person or non-professional legal entity purchasing from Mayo Merle’t.
"Site": The official e-commerce platform www.mayomerlet.com.
"Order": Any purchase request placed on the Site, confirmed by the Company.
"Products": Clothing and accessories sold by the Company.
"User Account": A personal space created on the Site for placing and managing Orders.
ARTICLE 2. SCOPE
These Terms govern all sales made on the Site or in Mayo Merle’t physical stores. They supersede any prior agreements and apply exclusively, regardless of the Customer’s own general terms.
ARTICLE 3. PRODUCT DESCRIPTION
Products are described on the Site or in-store. Colors and textures may vary depending on display settings. The Company is not liable for minor discrepancies.
ARTICLE 4. ONLINE ORDERING
Orders are placed through a User Account or Guest Checkout. The Customer must:
Accept TOU
Select Products
Provide accurate contact and delivery information
Choose a payment method
Confirm the Order
Receive confirmation email from the Company
Product availability is not guaranteed until confirmation. The Company may limit purchases per customer.
ARTICLE 5. PRICES AND PAYMENT
Prices are displayed in USD ONLY with applicable taxes. Shipping fees are detailed during checkout. Payment is due immediately and may be made via:
Credit/debit cards
PayPal
Apple Pay
Klarna (where available)
ARTICLE 6. DELIVERY
Delivery times vary by location and product type, typically 4–9 business days. In case of delays over 30 days, the Customer may cancel and be refunded. Risk transfers to the Customer upon delivery.
ARTICLE 7. RETURNS & WITHDRAWAL
Customers may return Products within 14 days of delivery by using the provided return label. Items must be unused and in original condition. Refunds are processed within 14 days of receipt. Return shipping costs may apply.
ARTICLE 8. WARRANTY
Products are covered under statutory warranties for conformity (24 months) and hidden defects (24 months from discovery). Claims must be made via email and confirmed in writing.
ARTICLE 9. INTELLECTUAL PROPERTY
All content and designs are the exclusive property of Mayo Merle’t. Any reproduction, distribution, or commercial use is prohibited without prior written consent.
ARTICLE 10. LIABILITY
The Company shall only be liable for direct damages arising from proven fault or gross negligence.
ARTICLE 11. PERSONAL DATA
Personal data collected during Orders is handled according to our Privacy Policy.
ARTICLE 12. FORCE MAJEURE
The Company is not liable for delays or failures due to unforeseeable circumstances beyond its control, including but not limited to natural disasters, strikes, or governmental actions.
ARTICLE 13. APPLICABLE LAW & DISPUTES
These Terms are governed by Israeli law. Any dispute shall be submitted to the competent Israeli court, unless otherwise required by the Customer’s jurisdiction.
ARTICLE 14. MODIFICATIONS
Mayo Merle’t reserves the right to update these Terms at any time. The version applicable to the Customer is the one in effect at the time of the Order.